Business communication

from telephony to negotiations

French business communication

  • In Switzerland, as in the international professional field, a good knowledge of French plays an important role.

  • In the business communication course, you work on your oral and written expression using modern learning material and well-structured, varied course management.

  • Entry into the courses is always possible. The courses can be attended flexibly for a long time.

  • Practical examples give you the opportunity to expand your business correspondence in French. You gain confidence and become more eloquent from week to week.

  • You will expand your vocabulary and get to know the relevant expressions that are required for telephone calls, orders, complaints, presentations and demanding negotiations.

  • Business correspondence shows how to write emails, reports and other letters correctly and how you can improve wording for practical use.


Level B1

You already have intermediate knowledge. In a B1 course, you will learn how to provide related information and justify views on familiar topics.

In these courses you will work on topics from the business area.


Level B2

You have a good knowledge. After a B2 course, you will understand the main content of complex topics and you will be able to communicate well with native speakers.

In these courses you will work on topics from the business area.


What our customers say

Andrea R.

I always enjoyed going to Jade's class. In addition to the very varied lessons, she has also built a personal relationship with the students.

Josephine S.

The teachers are very personable and you learn automatically. The lessons are fun and it doesn't feel like studying at all.

Evelyne S.

I can warmly recommend the school. Very competent teacher who teaches in small groups. The school is extremely flexible in responding to customer requests. The climate is pleasant and it is fun to learn.

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Company courses

Would you like to conduct a business course in your company?

SmartTalk offers various courses that are tailored precisely to your company. Find out more here:

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Töpferstrasse 10

6004 Lucerne

041 220 23 19

MO 8:30 am - 8:00 pm

TUE 8:30 am - 6:30 pm

WED 8:30 am - 6:30 pm

THU 8:30 am - 6:30 pm

FRI 8:30 am - 5:00 pm


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